Email: info@varrow.uk 

VArrow Technologies Limited is a company registered in England (No. ​12123445). The registered address is ​Riverview Dart Mills, Old Totnes Road, Buckfastleigh, Devon, England, TQ11 0NF. 

We collect or use the following information to provide and improve services for clients: 

• Names and contact details 

• Other information relevant to client enquiries e.g. what is your cloud services requirements. 

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. 

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website: 

• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access. 

• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification. 

• Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure. 

• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing. 

• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing. 

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability. 

• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent. 

If you make a request, we must respond to you without undue delay and in any event within one month. 

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. 

Our lawful bases for the collection and use of your data 

Our lawful bases for collecting or using personal information to provide and improve services for clients are: 

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. 

VArrow Technologies Limited will retain personal data we process on behalf of our customers for as long as needed to provide our services. We will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. The Data will be reviewed at least annually. 

Data processors 

• Salesforce 

• VArrow Technologies LLC 

• Microsoft 

Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. 

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above. 

Organisation name: VArrow Technologies LLC 

Category of recipient: IT Managed Services 

Country the personal information is sent to: Egypt 

How the transfer complies with UK data protection law: The International Data Transfer Agreement (IDTA) 

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. 

We keep this Policy under regular review. This Policy was last updated in July 2025, but we may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.